Family Suite
- 1 King-size bed
- City view
- Shower
- Heating
- Balcony
Hotel · Hanoi · Ha Noi Municipality
Icon 36 Hotel - Hanoi
In the heart of Hoan Kiem, a 10-minute walk from Lake of the Restored Sword, with Vietnamese craft shops and casual bars nearby.
- 10-minute walk to Lake of the Restored Sword
- Free Wi-Fi in all rooms and public areas
- Non-smoking rooms with tea and coffee facilities
7.8
good
343 reviews
Booking.com 7.8 · 343 reviews
About
Icon 36 Hotel - Hanoi
Icon 36 Hotel sits in the very heart of Hoan Kiem, Hanoi's Old Quarter, surrounded by Vietnamese craft shops and casual bars. The hotel is about a 10-minute walk from Lake of the Restored Sword, with Dong Xuan Market roughly a 5-minute walk away. A shop and a restaurant are on site, and the front desk can help arrange tours and transport.
Guest reviews consistently highlight the staff's willingness to organise trips, book taxis, and offer local advice. Rooms are described as clean and functional, with some featuring balconies or courtyard views. The hotel also offers a late check-out option, which several guests appreciated.
- Non-smoking rooms
- Free Wi-Fi in public areas
- Safe deposit box
- Shoe shine service
- Free Wi-Fi in rooms
- Mini-bar
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Central Old Quarter location — Guests repeatedly praise the walkable access to markets, attractions, and restaurants, including Dong Xuan Market and Lake of the Restored Sword.
- Helpful, attentive staff — Reviewers highlight staff going out of their way to arrange tours, book taxis, and provide local recommendations.
- Good value for the class — Multiple guests mention the affordable price relative to amenities, with some noting savings on arranged tours compared to external agents.
- Clean, comfortable rooms — Rooms are repeatedly described as clean, tidy, and comfortable, with some featuring balconies or courtyard views for quieter stays.
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Worth weighing
4 to weigh- No on-site parking mentioned — The property does not list parking in its policies, which may be a consideration for guests arriving by car.
- Pets not allowed — The hotel explicitly states that pets are not permitted, limiting options for travellers with animals.
- Reception closed overnight — Check-in is only available between 14:00 and 23:59, so late-night arrivals may face difficulties.
- Noise from the Old Quarter — While some rooms face a courtyard for quiet, the hotel's central location in a bustling area means street-facing rooms may experience Hanoi's usual noise.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Double or Twin Room
- 1 King-size bed
- Landscape view
- Shower
- Heating
- Air conditioning
Deluxe Double or Twin Room
- 1 King-size bed
- Landscape view
- Shower
- Heating
- Air conditioning
Family Room
- 1 King-size bed
- City view
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
In-room
- Mini-bar
- Tea and coffee facilities
- Flat-screen TV
- In-room computer
- Jacuzzi
- Hi-Fi
- Ironing facilities
- Safe deposit box
- Direct dial telephone
- AM/FM alarm clock
- Cots
- Parquet floor
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Free Wi-Fi in rooms
- Shoe shine service
- Shop
- Restaurant
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.8/10 from 343 reviews
Booking.com · 7.8 · 343 reviews
7.8Verified guest“The location is incredibly convenient, with Dong Xuan Market just a 5-minute walk away. It's like having a treasure trove right at your doorstep.”
7.8Verified guest“The hotel is superior overall. The private safe, multi-channel TV, and work desk in our superior king room were really useful. The restaurant was within 700 feet.”
7.8Verified guest“I stayed at Dong Thanh hotel and felt compelled to share how excellent it is. We used it as a base for trips to Halong Bay and Hoi An, which they organised. The manager and team couldn't do enough, arranging taxis and helping us navigate Hanoi. They booked our Halong Bay cruise, and we paid about $50 less per person than others who booked through agents, also getting the best rooms. The hotel is clean and functional, holds bags for short trips, and saved all billing until our last night. If I return to Hanoi, I won't look elsewhere. Service was stunning, location great, and they truly went above and beyond. Believe the reviews and book today!”
7.8Verified guest“The rooms were absolutely wonderful – comfortable, cozy, and modern. Everything was clean and tidy, and the bed was so comfortable I had the best night's sleep. Having a private bathroom made it feel like my own little sanctuary.”
7.8Verified guest“Overall, we really enjoyed our one-night stay and wished we had booked more. Will definitely book again when back in Hanoi. Great service, value, and amenities. Location in the old town near the lake and many eateries. Price was great value. All staff were friendly and helpful, especially Ms Thao, who gave great recommendations and helped with a taxi mix-up. Room was spacious, clean, and comfortable, with fruit on arrival and a useful PC with wireless.”
7.8Verified guest“Nice staff, clean room, value for money, and a convenient late check-out.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits in the middle of Hanoi's Old Quarter, a dense maze of narrow streets filled with craft shops, casual bars, and street food. Everything from markets to temples is within walking distance.
Lake of the Restored Sword: About a 10-minute walk away, the lake is a central gathering point with a scenic promenade, the iconic Turtle Tower, and the red Huc Bridge leading to Ngoc Son Temple.
Dong Xuan Market: Roughly a 5-minute walk from the hotel, this large covered market offers textiles, household goods, and a lively food section.
19 Cua Dong, Hanoi Old Quater, Hoan Kiem, 19, Hanoi, Ha Noi Municipality, 84, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 01:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 30 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at Icon 36 Hotel?
Check-in is from 14:00 until 23:59. Check-out is from 01:00 to 12:00.
Does Icon 36 Hotel allow pets?
No, pets are not allowed at this hotel.
Is there free Wi-Fi at Icon 36 Hotel?
Yes, free Wi-Fi is available in both rooms and public areas.
What room types are available at Icon 36 Hotel?
The hotel offers a Family Suite (with a king-size bed, city view, balcony, and air conditioning), a Superior Double or Twin Room, a Deluxe Double or Twin Room, and a Family Room. All rooms feature a king-size bed, shower, heating, and air conditioning.
Does the hotel provide airport transfers?
The input does not mention specific airport transfer services, but staff have been noted in reviews for helping arrange taxis to the airport.
The bottom line
Icon 36 Hotel delivers a dependable, well-located stay in Hanoi's Old Quarter, with staff who consistently go the extra mile. It's a sensible pick for travellers who prioritise convenience and service over modern luxury.
7.8Solid value for short city breaks and tour-based trips.
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